Tag: Leadership
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The other side of the counter…
With the incessant flight delays, one should also step a little beyond one’s own upset and realise the following. Anyone in customer service can’t be in it for the money. There isn’t enough money in this world or the next…
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The Other Game of Leadership
Much like two million viewers, I didn’t move until it was all over. No it wasn’t Nadal nor Barty in the tennis. Nor Nick and Theo either. What stopped my pulse was the last-gasp heart-stopping draw in the women’s Ashes cricket Test. And despite the non-result, I saw an incredible example of leadership. In a…
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The Instant Facilitator
Apart from school debating and one lecture presentation, nothing prepared me for my debut as an instant facilitator. I was an attendee for a computer user conference at the World Congress Centre Melbourne at Crowne Plaza. As part of the Queensland branch of the group, I had been asked to introduce each speaker and then…