Tag: user support

• No Kebabs for Dr Jaws

  It was ’98 or ’99. Again, at short notice I was asked to set up a laptop. For an external consultant : an interviewee. No problem. Download the standard operating environment. Upgrade and…you need to install Dr Jaws. What the heck is Dr Jaws? Dr Jaws is a screen reader for sight-impaired people : the […]

  Andrew Whalan

  January 25, 2022

  Experience, Personal

  information technology, user support

• Where Is My Laptop?

    I got the phone call about five minutes before the meeting was due to start. Someone important needed a laptop set up for a presentation.  Knowing the type of laptop and the meeting room setup, I knew it would be easy, just plug the laptop in and the screen would show itself in seconds. […]

  Andrew Whalan

  January 20, 2016

  Humour, Personal

  computing, facilitation, Humour, information technology, training, user support